Taco Bell

They accidentally gave our food away. They were super apologetic. Gave us free drinks due to having to wait longer. The food wasn’t bad. Very good customer service.

Constantly missing items. I’ve about had it today. It took me several times of having missing items to leave this.

Did not get Apple empanada, which is available early access to rewards members. Got a coupon for 1 free taco instead. If the item was not in stock then it should have been refunded to my card.

I usually have a lot of patience, but I’ve started reporting the missing items through the app, which I know gets the employees dinged.

I don’t want to have to go that route, but enough is enough already.

It's 50/50 if your gonna have a good experience here. Sometimes my family goes and the staff is pleasant with no order issues, other times the staff makes it clear they don't want to work and you being there is an inconvenience for them.

There is one particular female that is especially rude and should be fired. Tells me to pull around in the drive thru, pull up to the first window and we are waiting, a few minutes later she sticks her head out of the second window and yells at us to move forward while giving us a dirty look like somehow we are the idiots (maybe you should work on your communication skills and give clear direction).